We’ll let you know when your box is on the way to you. There’s no need to wait for it as the box will fit through a standard letter box.
We believe that growing, making and exploring are best done together so we do recommend that all activities are done with adult supervision.
Q. When will I receive my first box?
A. We post our boxes on the 29th and the 10th of each month. Our boxes are posted 2nd class Royal Mail.
Q. When does the subscription renew?
A. The auto-renewal for subscriptions happens on 8th of the month which is when payment will be taken from your account.
The only exception to this is for month-to-month subscriptions made between 29th-10th of the month - in this case your first renewal date will happen on the 26th. All further renewals will revert to 8th of the month. You will receive a renewal reminder a few days before.
Q. I'm not ready to commit... Is it possible to just try it out?
A. Yes and you can enjoy 10% off whilst trying it too (using code FIRSTBOX). You can cancel anytime before the next renewal date by logging in to your account or emailing us. We will even send you an email reminder a few days before the renewal date so you don't miss it.
You can also order our boxes as a one-off gift which does not auto-renew.
Q. Is it possible to skip a month?
Q. Do you ship outside of the UK?
No, unfortunately we are unable to ship outside of the UK since our activity boxes contain seeds which are a restricted item. After 31st December 2020 we are also unable to ship to Northern Ireland.